Q: How long does a logo design and brand identity project take?

A: Each project is treated as an individual but on average it takes between 4-8 weeks to complete an entire Brand Identity Project. You will be given a detailed timeline at the beginning of our project that will outline the process.

 

Q: How long does a web design project take?

A: Each project is evaluated on an individual basis, but the typical timeline for a web design project is between 5-10 weeks. I will provide a detailed timeline at the beginning of our project so you will know when to expect everything!

 

Q: Why do you charge so much?

A: Oh if I could have a dollar for every time I've heard this question! Bottom line: I provide a professional service that has taken years of practice to master. I devote myself to every single project I take on and treat it as if it were my own. To this day, I have never had a client walk away unsatisfied with my product/service. When you think of my services in terms of an investment, you realise that the ROI (return on investment) will greatly offset the upfront cost and in return, you will be attracting more clients and making more money. Yay! 

 

Q: How do you calculate your package prices?

A: Each project takes a certain number of hours to complete. Over the years, I have come to expect a certain average time allowance for different projects. I have calculated my prices based on the time, and creativity, it typically takes to complete a certain project. By charging a flat rate, my clients avoid paying extra when I am having a "slow day" or a day where I am lacking creativity. Flat rates ensure that each of my clients are able to stay within their means during a project and are never surprised with unexpected overages. 

Q: What is the big deal about the deposit?

A deposit is required to secure your space in my schedule!  Up until then, your project is simply an enquiry or perhaps a reservation or hold.  At that point, someone else may still obtain a spot ahead of you in my project calendar if they pay their deposit first.  Because of this, deposits are non refundable. Deposit amounts are deducted from your total project cost!